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The building management model of days past is not sustainable, and in this technological age, building management can be diverse with a “building manager when you want it” approach.  

As strata schemes and strata committees embrace Apps and clever software, old school building management companies who are clutching onto old school ways and not willing to invest or lead, will become relics. Grays Rescue Building Management embraces ad-hoc building management.

Strata Committee’s number one complaint about long term building management contracts is complacency and being left with unskilled building management while paying excessive building management invoices for what was promoted to be a quality service.

Not every building management company is complacent. However, when Ad-hoc “building management when you want it” is becoming a service that many owners corporations are embracing, is it time to rethink your buildings next building management service. 

Before engaging Ad-hoc building management for your building, the owner’s corporation should undertake the usual due diligence to ensure you are getting a company capable of protecting the integrity of your investment. You don’t want a dinosaur building management company with flimsy processes and a poor reputation to be engaged for contract or Ad-hoc building management in your building. 

The building management company chosen by the Strata Committee should have the following credentials:

✔ Be invested in company operational software

✔ Be invested in contactless resident communication apps

✔ Remember! Ex-tradesman make the most knowledgeable building managers.

✔ Verified experience and credentials of the building manager assigned to you. 

✔ Contact active strata committees to provide the most accurate references for building managers. 

✔ Insist on flexible building management

✔ Insist on the skillset level for your building manager

✔ Do your research! Is there a history of taking out injunctions against clients?

✔ Your strata legal adviser is aware of the building management companies to avoid, always consult your strata’s legal team.

✗ Avoid companies that don’t invest in themselves and leading company management software. 

✗ Never allow a building management contract to include “subcontractors.”

✗ Avoid building management with high turnover of senior management and staff.

✗ Be aware of companies websites highlighting buildings that are no longer under their management. 

✗ Avoid a non-dedicated building management company who offer other services like cleaning and maintenance. 

✗ Avoid sales pitches from managers who only talk about themselves. It’s about you.

✗ Avoid companies that recruit former cleaning staff or security staff to be your building manager. This is known as a “bum on a seat” for maximum profit.